Feedback

A crucial element in any business is feedback, whether negative or positive. The Language Factory welcomes your feedback as a means of improving an existing service or congratulating our translators on a job well done.

If you have a few moments to spare and would like to give us feedback on any aspect of our service or on our website, we would like to hear from you. Below are two forms which will give you a chance to voice your opinion: one for feedback on our service and one for feedback on our website.

Thank you in advance for your comments.

Feedback on our service

Name
Company
Job no.

Using a scale of 1 to 5, where one is very satisfied and 5 is very dissatisfied, please indicate your level of satisfaction with the following aspects of the service you received

Response time
Timings respected
Quality of translation
Dealings with The Language Factory

General comments:

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Feedback on our website

Please indicate whether you agree or disagree with each of the following statements with regard to our website.

The site was easy to navigate

Agree Disagree Don't know

It explained what The Language Factory does

Agree Disagree Don't know

I found the information for which I was looking

Agree Disagree Don't know

I found the FAQ section useful

Agree Disagree Don't know

General comments:

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The Language Factory
Tel: +44 (0)1727 862722
E-mail:

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